Breathe easy! Yes, we do accept returns in India. Here is our Return Policy
1. Distausa.com will issue a full refund for the products damaged in the shipping process. Buyers will provide valid proof of the damage within 3 days of product delivery to be eligible for this credit.
2. If the products are not damaged, but still if the buyers want to return those products for any other reasons, Distausa.com will take the returns on behalf of the sellers at their office designated in India. There are two options for this-
a. Distausa.com generates a Return shipping label. Buyers will ship the products with this label to Distausa.com Indian office to receive a full refund after deducting the To and From shipping charges, on the products that they return.
b. Customers can pay for the return shipping charges by themselves and mail it to an Indian address.
3. The product returns would only be accepted within 15 days or may change according to the nature of the products you have ordered after the product is delivered. Please ensure that the returned products are shipped within 15 days or so to get the refund.
4. Returns are not accepted on Food items. But, if you are not satisfied, you will receive a refund on a case-to-case basis after our customer representative gets in touch with you.
5. Distausa reserves the right to refuse service to buyers who abuse the return process and to ban the buyers permanently from using Distausa. If there is a mistake on behalf of Distausa sellers, Distausa provides a refund based on the details of the issue provided. Contact Us: For further information can reach us at care@distausa.com.