06 August 2026 : Its unfortunate that i am in position to write a negative review. I recived the product in time. The box was sealed pack. When i opened the box, it was a Nothing less than a nightmare. So what i found 1) There was a very bad punget smell coming out from the box which made me truly uncomfortable. 2) What I found inside was a yellow coloured chemical powder spreaded through out the box 3) All the capsules and the white cotton given in the box, were covered by that yellow coloured powder. 4) On careful inspection, i found atleast one of the capsule was already broken and hence resulting into the issues i already described. I don't know exactly how many of them are broken inside. 5) Immediately I wrote an email attaching the unboxing video and related pictures as proof with other details to DISTAUSA . Although the email was acknowledged by customer service, but no concrete steps has been taken yet to replace the product. But i hope the issue will be redressed fair and promptly.
UPDATE :
18 August 2026 : " I am updating my earlier review to genuinely appreciate the outstanding support provided by the DistaUSA team, the way their customer care team handled the situation won my complete trust.
The very same day I raised the concern, their team reached out to me directly over a phone call. They were extremely polite, empathetic, and took complete ownership without making any excuses. Their proactive approach and eagerness to help were truly commendable.
They arranged a replacement within two days, and the new package arrived right on time within a week in perfect condition. Throughout the entire process, their communication was clear, transparent, and hassle-free.
Transit damages can happen with any brand, but what truly matters is how a company stands by its customers when things go wrong. A big thank you to the DistaUSA Customer Happiness Team. Highly recommended! "
